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Vol 31 - No 05 - July/August 2005 Making It Stick: Sustaining Your Improvements In the previous articles in the series we have looked at the principles of Lean Thinking and how we can apply these to improve our supply chains by identifying and removing wastes. If we have been successful we will have moved from an unresponsive process full of non-value-adding activities to one which flows effortlessly delivering customer value as and when the customer requires it. However, even in the world of Lean the laws of physics still apply! Entropy, or the law by which things inevitably become dis-organised, exists and we must put in place actions to prevent this. If we are to move towards the achievement of the fifth principle in which only value adding activities exist and all waste is eliminated then we must build sustainability into our processes. In this article we will examine some of the approaches to be adopted to lock the improvements in place. Page number: 24 Word count: 1900 Related Topics: Lean operations Supply chain
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