Supply chain management: new challenges for the new MillenniumThe challenges, opportunities and changes to consumer markets resulting from the developments in information and communication technologies (ICTs) have been well documented...
Less attention has been directed towards the implications of ICTs for the effective management of the supply chain. All supply chain managers irrespective of the size, sector or geographic location of their business need to develop strategies to respond to these ICT developments.
The surveys conducted by the authors and others indicate that UK companies are not prepared for such global changes. The results from a pan-European study of larger businesses (Andersen Consulting) [1] indicated a significant change in attitudes of European businesses towards e-Business over the period 1998 to 1999. The proportion of businesses recognising the potential for real competitive advantage in the marketplace increased from 51% in 1998 to 64% in 1999. This study also suggests that businesses within the US are further ahead in their adoption of e-Business and are more likely to have integrated e-Business within their business strategies. Although most European organisations primarily saw the competitive advantage of e-Business in terms of marketing and sales (90%) there was increasing recognition of the potential in terms of procurement (83%) and other dimensions of the supply chain relationships. Only 39% of European managers (55% US) believe that e-Business offers a potential transformational impact or provides a solution to their key business issues and challenges...
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