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Vol 27 - No 04 - May 2001 Give a Prod to Productivity Measurement Performance measurement has long been recognised as an important business activity for industrialists and a discrete and valid research topic for academics... In recent years particular attention has been paid to the balanced scorecard, overall equipment effectiveness and to he measurement of customer service, flexibility and productivity. Research into new processes and techniques for performance measurement is ongoing... Page number: Page: 14 Word count: Words: approx. 1200 Related Topics: Analytical techniques Metrics
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