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Vol 28 - No 01 - February 2002 Integrated Performance Measurement Systems: An Audit Approach Part 1: The Competitive Business Structure Standards exist for quality management (ISO9000) and environmental management (ISO14000), and there is a model for Business Excellence. But until very recently, there was no standard r reference model for performance measurement. This article, based on a chapter published in the Performance Measurement Handbook (GEE Publishing,2001), introduces the Integrated Performance Measurement System Reference Model, which is designed to be a framework against which performance measurement systems can be audited. It is presented in two parts. Part 1 introduces the Competitive Business Structure, the foundation stone upon which the Reference Model and the Audit Process are built upon. Part 2, which is due to appear in the March issue of Control, will introduce the Audit structure and the Audit process through three case studies. Page number: 18 Word count: 3500 Related Topics: Analytical techniques Quality management
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