Vol 24 - No 08 - October 1998
How to profitably delight your customersUrges companies to delight their customers rather than just satisfying them as a means to achieve competitive edge and improved profitability. Page: 16 Words: approx. 4 500 Related Topics: Customer service
Urges companies to delight their customers rather than just satisfying them as a means to achieve competitive edge and improved profitability.
Related Topics: Customer service
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