How to manage: have we lost sight of 'Control'?The very word 'Control' seems almost to have become a dirty word in management speak these days. We have changed so much since the bad old days of autocratic management's and of threatening to sack them on the spot, that to talk about control seems almost an irrelevance. And yet perhaps it is not quite so passé after all. The emphasis nowadays is very much on individual motivation (no longer by piece-rates or bonus schemes - too many firms have had their fingers burned by those!), but by such new concepts as empowerment, self-supervision and ownership. Union power may have been reduced during the Thatcher years, but we no longer believe in management's divine right to manage and simply tell the workforce what to do. It is in that sense that the word 'Control' has gone out of fashion, namely control over people. But there is another sense in which it does, nevertheless, surely remain highly relevant, and that is control over events.